As promised a week ago, here are some scenarios for physical security systems interacting with enterprise systems, and even through the enterprise to other enterprise-enabled buildings systems.
Hotels, Customer Service and EnergyHotels put a lot of effort into their customer relationship management. Building space, if well operated, cost the same in similar cities. Beds are beds, as long as they are clean. Hotels compete for customer loyalty to develop preferences that make the consumer check their hotel chain first rather than merely going to hotels.com.
The vision of Hotel Technology Next Generation (HTNG.org) includes rooms that respond automatically to the customers...